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Why Blackstone?

At Blackstone Financial Solutions we constantly focus on providing the highest standard of service and best mortgage and protection advice so you can be sure you're in safe hands.

Why Blackstone?

Advice as individual as you are

We offer comprehensive mortgage advice. This means we have access to over 4000 mortgages, many of which are not available through high street lenders and can find the very best one for you.

We recognise that buying a house and choosing a mortgage is an individual experience and we tailor our services to what you, our client, truly needs. Whether you are a first time buyer, looking to re-mortgage or building a property portfolio, we will have the solution. Our advice will be based on many years of industry experience and a commitment to the best ethical financial practice.

We will take the time so you don’t have to

We know our clients have busy lives and that moving house can be a stressful time. The numerous options on offer may appear to be time consuming and confusing which is where we can help. Our dedicated team can work with you over the telephone to process your application or, if you prefer, we can arrange a face-to-face meeting. We pride ourselves on the highest level of professional service and are committed to working with you to realise your goals.

Our Promise to you

Clarity

When you use Blackstone Financial Solutions there will be no hidden surprises. We will provide you with clear information about the products and service we offer, including fees and charges.

Communication

We will listen to you and ascertain your individual needs and circumstances before we recommend a mortgage. Once you have chosen the right mortgage, we will keep you informed of the progress of your application and will be there to support you with any queries or worries you may have.

Commitment

Even after your mortgage is completed we will keep you up-to-date with developments in the market place and will be in touch to review your mortgage arrangements before any fixed or initial rate period you may have ends.

The success of our business depends on our satisfied clients. Please read what our clients say about their Blackstone experience.

 

Our Principal

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Our values

Our values drive all that we do and, more importantly, how we do it

Honesty

We believe honesty and integrity are fundamental to the way in which we interact with each other. We do what is right and not what is easiest. 

Dependable

We do what we say we are going to do. Delivering excellence is the only option; we put the same energy, optimism and tenacity into every client.

Customer Experience

We place the customer experience at the heart of all we do. Our customers are the reason for our existence and we are committed to providing the highest standards of professional care. We actively encourage our customers to share feedback of their own experience.

Passion

We are passionate about what we do. Our goal is to help you achieve your aspirations.

Communication

We are committed to communicating in an open and constructive way. We will listen, understand and value your views.

Innovation

We are committed to innovation, creativity and our 'can do' spirit ensures our clients needs and dreams are realised.

Relationship

We aim to build a relationship that stands the test of time and supports your goals.

What our clients say

"A very professional and prompt service which has saved me a lot of money each month by finding a new mortgage just right for me."
Neal, Bristol
What our clients say

Our approach

At Blackstone Financial Solutions we believe in putting the customer at the heart of everything we do.

During a free initial consultation we will gather information from you, which will enable us to build a complete picture of your needs.

We are able to offer flexible appointments to ensure that we work around what is convenient for you and recognise that you may need a swift resolution to your mortgage application.

We will tailor make our recommendations after assessing your needs and reviewing your documents, clarifying how much you can realistically borrow and afford. Your Blackstone adviser will explain your options simply and make the application arrangements for you from start to finish making the whole process as smooth as possible.

You will be kept informed of the progress of your application by a dedicated case manager and will also be able to track the progress 24/7 using our online tools.

We are experts at arranging finance for all types of clients, so whether you are recently self-employed, working on a fixed term contract or looking to buy an investment property we know who will lend and we can structure your mortgage on the most favourable terms.

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We're only a phone call away

It would be our pleasure to work with you to ensure you have the best mortgage for you.